COVID-19 UPDATES: Up-to-date information about RDC's response to the COVID-19 (coronavirus) situation. Learn more

FAQs - Novel Coronavirus

General

Students, faculty, staff and community members are encouraged to visit rdc.ab.ca/coronavirus and to stay tuned to RDC’s social media channels (Facebook, Twitter and Instagram) for up-to-date information. 

Upon direction provided by the Government of Alberta on March 15, 2020, Red Deer College cancelled all in-person classes. Students will complete their courses through online or alternate delivery, and they will learn these details from their instructors. 

See Service Updates and Contact Information for details on connecting with Schools and service areas.

Please note the following changes to RDC’s campuses and facilities:

Donald School of Business:

  • RDC’s downtown campus, home of the Donald School of Business, will be open Wednesday and Thursday, April 8 and 9, 2020, to allow faculty and staff to remove any personal items and materials they need to work from home. 
  • Effective Monday April 13, RDC’s Donald School of Business will temporarily close, until further notice. No public access will be accommodated, and all instructors and staff will be working from home and responding virtually to student or other inquiries.

Main Campus:

  • Effective Monday, April 13, there will be no public access permitted on RDC's main campus. Any students, employees, visitors or guests must attend RDC’s main campus for business purposes and need to have pre-approved appointments to pick-up or receive goods or services to be on main campus.

Employees:

  • To further encourage faculty and staff to work from home, starting Monday, April 20, all employees who need to work from, or access main campus for any other reasons, will be required to obtain the written pre-approval of the Dean or Director of their School or Division prior to arriving at main campus. View details about this Check-In Procedure.
  • This written pre-approval should include the date(s) in which the employee is approved to be at RDC’s main campus.
  • Deans and Directors should please email approval to the employee and cc to SecurityCentre [at] rdc [dot] ab [dot] ca and Dan [dot] Sarrasin [at] rdc [dot] ab [dot] ca to ensure the Campus Security team is aware of who has been pre-approved to be on campus.

Students:

  • Effective Monday, April 20, all student access to RDC’s main campus will stop, with the exception of students who are coming to clean out their lockers and/or access the Students’ Association (SA) Food Bank as noted below:
    • Students will be required to clean out their lockers by Thursday, April 30 and return locks to the SA. If students are unable to physically come to campus to complete this task, please sardc-general [at] rdc [dot] ab [dot] ca (email )the Students’ Association to establish alternative arrangements. Please note the SA is currently open Tuesdays, Wednesdays and Thursdays from 10:00 am - 3:00 pm.
    • Students who require access to the SA Food Bank can fill out and submit this Food Bank Application.
    • Students who do not have access to a computer or laptop to complete course work can email their name, program, and contact information to rdclibrary [at] rdc [dot] ab [dot] ca. The Library has some laptops that can be signed out on a first-come first-served basis. Library staff will contact students to determine how best to meet their needs, whether they need a laptop for an hour, a day, or a week. We will be flexible with loan times, while striving to ensure equitable access to technology for all students. Learners may also contact RDC’s Library through online chat or phone for other inquiries. 

See the Temporary Facility Closures section of these FAQS for full details.  

Please stay connected with rdc.ab.ca/coronavirus for up-to-date information.  

Yes, services on main campus have moved to online delivery. For full details, please see RDC's Service Updates and the Temporary Facility Closures section of these FAQs. 

The online delivery of courses is anticipated to continue until September 2020, as per RDC’s communications with the Government of Alberta

 

Yes. Parking refunds will be processed automatically in the next four to six weeks. We appreciate everyone’s patience as we continue this work. 

Effective April 1, 2020: RDC has decided to suspend employee parking fees for all parking on RDC’s main or downtown campuses, until further notice.

For employees whose fees for reserved stalls are paid by payroll deductions, they will first notice that no parking fees will be deducted from their payroll/direct deposit on the April 24, 2020 pay date (for the April 1 – 15, 2020 pay period).

For employees who pay fees online for scramble parking lots, they will not be required to pay for parking on RDC’s campuses in April, and until further notice. 

Apprentice students in RDC’s School of Trades and Technologies who were enrolled in the March to April and May to June Apprenticeship programs have had their programs cancelled at this time as per information on Apprenticeship and Industry Training website. These students will have tuition refunds processed automatically in the next four to six weeks.

Students who have requested and been approved for a late drop due to medical or domestic affliction reasons will also receive a tuition refund. 

Classes

Upon direction provided by the Government of Alberta on March 15, 2020, Red Deer College cancelled all in-person classes.  

Yes. Effective Monday, March 16, 2020, all in-person courses at Red Deer College have been cancelled.  

College leaders and instructors are working extensively to establish an appropriate plan for each course and program. RDC will offer online and alternate delivery of courses to support students in completing their terms. Students have and will continue to be contacted by their instructors to learn the details of each specific course or program.  

Plans have been identified for all Apprenticeship programs at RDC, along with all other Alberta post-secondary institutions that offer Apprenticeship programs. 

March to April and May to June Apprenticeship programs are cancelled. Students who started classes on or after March 2, 2020 will receive tuition refunds, which will automatically be processed within the next four to six weeks. 

  • Alberta Apprenticeship and Industry Training will post information about 2020-21 registration dates as soon as possible. AIT is working with all the training institutions to develop a process for students who were registered in recently cancelled intakes to receive priority for next year’s classes, when those open. Please stay connected to TradeSecrets for details. 

Online classes in the Locksmith and Parts Technician programs will continue as per their current structure and schedule.

Instructors for intakes of 1st Period Automotive Service Technician (Feb. 3, 2020 start date), Cook Apprentice, 4th Period Electrician, and 3rd Period Instrumentation & Control Technician (all of which are more than 50 per cent completed at this time) will post information in RDC’s Blackboard about online learning opportunities for Apprentices to complete their training Period.

RDC's Apprentice students are encouraged to connect with their instructors if they have questions about their specific programs. Additional information is also available at Alberta Apprenticeship & Training’s website and at RDC’s Novel Coronavirus webpage

Red Deer College is working with our practicum partners, following guidelines established by the Government of Alberta and health agencies, to determine the most appropriate path for students in each course.

Students who are in practicums have and will continue to be contacted by their practicum instructors to discuss the requirements for their practicums. 

Please see the COVID-19 Updates from March 17 and March 18 for details about specific programs and schools.  

The online delivery of courses is anticipated to continue until September 2020, as per RDC’s communications with the Government of Alberta 

Spring term courses will be offered through online delivery. Students will receive additional information closer to the start of Spring term.  

The COVID-19 situation is rapidly evolving, so Red Deer College cannot yet confirm the delivery options for courses this fall. At this time, we do know that online delivery of courses is anticipated to continue until September 2020, as per RDC’s communications with the Government of Alberta. 

Students and members of the public are encouraged to visit rdc.ab.ca/coronavirus for the most up-to-date information on RDC’s response to COVID-19. There is also a Contact Information page, which has specific contact information for RDC’s Schools and service areas.

All students can still withdraw from courses up until the last day of classes April 8, 2020. A course withdrawal will result in a WD on your transcript.  Students may apply for a late withdrawal after the last day of classes if there are extenuating circumstances.

The Course Add/Drop Request and the Late Drop Request are available online. Completed forms should be submitted to admissions [at] rdc [dot] ab [dot] ca

Students who can’t complete their courses as a result of illness can apply for a late drop from courses. A late drop does require documentation that you are ill.

The Late Drop Request should be submitted to admissions [at] rdc [dot] ab [dot] ca

No. Final exams are scheduled to be delivered online unless your instructor has cancelled the exam. 

The Final Examination Schedule has been updated March 25, 2020 with changes noted in Yellow highlighting. Please go to the Loop, Home Channel, and scroll down to the bottom to find the link to the Timetable View – Winter 2020 Final Exam Schedule. 

The Final Examination Schedule has been updated March 25, 2020 with changes noted in yellow highlighting. Please go to the Loop, Home Channel, and scroll down to the bottom to find the link to the Timetable View – Winter 2020 Final Exam Schedule. 

Yes. Continuing Student Registration will open, online through The Loop, June 9, 2020. If you have additional questions or encounter problems, please contact admissions [at] rdc [dot] ab [dot] ca

Yes. You can Apply Now, as RDC continues to accept applications for most programs starting September 2020. New students can register for courses on June 23, 2020.

RDC will accept Duolingo as equivalent to other testing for admission into Fall, 2020 and Winter 2021. Please contact admissions [at] rdc [dot] ab [dot] ca

The GPA calculations were completed in March; therefore, there has been no change to the admission process for students admitted to Fall 2020 as a result of COVID-19.

For future applicants with post-secondary credits, RDC will use the best grades from the previous term if the most recent term provided includes only pass/credit grades.

For future applicants with high-school credits, RDC will use the course mark when no diploma mark is available for applicants affected by COVID-19 in 2020. In the case where both marks are available RDC will use the highest mark.

Testing for admission purposes is currently unavailable due to COVID-19. Applicants required to complete testing will be notified when alternative testing options become available. 

For students transferring post-secondary courses, graded as pass or credit, RDC will accept these courses for transfer credit and for meeting course pre-requisites.

Continuing Student Registration has been delayed to June 9, 2020.

New Student Registration has been delayed to June 23, 2020.

The Tuition Deposit deadline has been extended for new domestic students to June 1, 2020. For international students, the tuition deposit deadine has been extended to June 15, 2020.

Events

Following directives from Alberta Health Services and governments, with the health and safety of our community members in mind, RDC will postpone all events that are hosted by, or at, the College between now and June 5, 2020.

For RDC, this includes: Convocation, Athletics Awards Night, Community Awards Celebration, Annual Fine Wine and Food Tasting Event and all other small and large in-person events. 

Anyone who previously purchased tickets for RDC events will automatically receive refunds as quickly as they can be processed in the next four to six weeks.

RDC is communicating this decision with community partners who have rented our facilities for upcoming events in this time period, and those organizations will then inform their guests of this decision. 

Thank you for your understanding and patience in this situation. 

Yes. People who have purchased tickets through Red Deer College’s Ticketing Services will receive an email detailing their refund. 

No. After much consideration, Red Deer College has decided to postpone our Convocation Ceremonies that were scheduled for Friday, June 5. 

A new date has not yet been determined, but this will be communicated as soon as it is established.

This decision was not made lightly, as Convocation is a wonderful time of celebration for students and their families, as well as faculty, staff and community members. We’ve chosen to postpone Convocation 2020 because, in alignment with Alberta Health directives, the health and safety of everyone on our campuses is our highest priority. 

Students who are eligible to graduate will still earn their credentials, and they will receive their parchments by mail after June 5, 2020. The Office of the Registrar is contacting all students with details about the postponement and the related processes.

For additional information and frequently asked questions, please see RDC’s Convocation page

At this time, RDC has cancelled events on our campuses until the end of April. We are still determining the best approach for Summer Camps and Series Arts School, and we will use information and updates from government and public health agencies to help us do this. RDC will communicate any updates as soon as the information is known. 

Temporary Facility Closures

As a public institution, Red Deer College is doing our part to encourage physical distancing. With this in mind, and with the greatly reduced in-person traffic at RDC’s campuses due to COVID-19, the College has restricted access on our main campus and temporarily closed our downtown campus, home of the Donald School of Business, along with the Welikoklad Event Centre. 

Please see the questions below for additional details.  

 

Effective Monday, April 13, there will be no public access permitted on RDC's main campus. Any students, employees, visitors or guests must attend RDC’s main campus for business purposes and need to have pre-approved appointments to pick-up or receive goods or services to be on main campus.

Any individuals who have approval to access RDC's main campus building are required to use the main doors adjacent to the Welcome Centre. All other doors will be locked. 

Please see RDC’s campus map for details about the locations indicated.  

RDC’s downtown campus, home of the Donald School of Business, will be open Wednesday and Thursday, April 8 and 9, 2020, to allow faculty and staff to remove any personal items and materials they need to work from home. 

Effective Monday April 13, RDC’s Donald School of Business will temporarily close, until further notice. No public access will be accommodated, and all instructors and staff will be working from home and responding virtually to student or other inquiries. Please see Service Updates and Contact Information for additional details. 

RDC’s Welikoklad Event Centre, located in downtown Red Deer, will temporarily be closed. This will begin on Tuesday, March 24, and will continue until further notice.  

To further encourage faculty and staff to work from home, starting Monday, April 20, all employees who need to work from, or access main campus for any other reasons, will be required to obtain the written pre-approval of the Dean or Director of their School or Division prior to arriving at main campus.

This written pre-approval should include the date(s) in which the employee is approved to be at RDC’s main campus.

Deans and Directors should please email approval to the employee and cc to SecurityCentre [at] rdc [dot] ab [dot] ca and Dan [dot] Sarrasin [at] rdc [dot] ab [dot] ca to ensure the Campus Security team is aware of who has been pre-approved to be on campus.  

View additional details of this Check-in Procedure for Employees.

Effective Monday, April 20, all student access to RDC’s main campus will stop, with the exception of students who are coming to clean out their lockers and/or access the Students’ Association (SA) Food Bank as noted below:

  • Students will be required to clean out their lockers by Thursday, April 30 and return locks to the SA. If students are unable to physically come to campus to complete this task, please sardc-general [at] rdc [dot] ab [dot] ca (email )the Students’ Association to establish alternative arrangements. Please note the SA is currently open Tuesdays, Wednesdays and Thursdays from 10:00 am - 3:00 pm.
  • Students who require access to the SA Food Bank can fill out and submit this Food Bank Application.
  • Students who do not have access to a computer or laptop to complete course work can email their name, program, and contact information to rdclibrary [at] rdc [dot] ab [dot] ca. The Library has some laptops that can be signed out on a first-come first-served basis. Library staff will contact students to determine how best to meet their needs, whether they need a laptop for an hour, a day, or a week. We will be flexible with loan times, while striving to ensure equitable access to technology for all students. Learners may also contact RDC’s Library through online chat or phone for other inquiries. 

Please see Service Updates and Contact Information for additional details. 

Starting Tuesday, March 24, all individuals should park in the two parking lots immediately north of the main entrance (Lots C and Public West). This will facilitate easy access to the main door. Access to other parking lots will be closed. View RDC's parking map if you require directions. 

Parking enforcement on RDC's main campus has been temporarily suspended until further notice to help accommodate these parking changes. 

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