Student Services

Get Connected With RDC's Student Services

College life is exciting! We're here to support you, our students, as you prepare for success in whatever career you choose. We've also compiled information about RDC's services and some frequently asked questions that we believe parents or guardians will find helpful.

Our dedicated staff offer a wide variety of services to help you during your academic journey, and to help make your experience at RDC enjoyable. We encourage you to connect with us any time - before you start your first day of classes or at any point during your time as a Red Deer College student.

Below is an A to Z listing of RDC's Student Services, which include: 

Academic Support offers a full range of services, including peer tutoring and study resources to help our students achieve their full potential. 

Advising & Recruiting Specialists assist our students navigate the various stages during their academic journey at RDC. This team advises students who have questions about RDC's programs and Schools to help them find the right fit for their future career and life goals, as well as answering questions throughout the process of applying to a particular RDC program. Advising & Recruiting Specialists also provide guidance as our students register for classes, to help ensure they successfully complete program course requirements to graduate from the College or to transfer to another post-secondary institution to finish their studies.   

Campus Recreation provides a variety of services to help you make the most of your College experience outside of classes. With locations at both our main and downtown campuses (we call them The Living Room), it’s easy to drop your books and drop into our local student hangout. Watch Netflix, play video games, meet new friends and register for a ton of fun activities.

Campus Security is located inside the main entrance to the College's main entrance, as well as on the 3rd floor of our downtown campus (home of the Donald School of Business). You'll often see our friendly Security team walking the halls, available to help you find your next destination at RDC, to escort you to your car, and available to provide a variety of other services to help keep RDC a safe and friendly place. Campus Security is on duty 24 hours per day to assist you. 

Campus Store and The Pulse are located on main campus (inside the main entrance and turn left). These stores are your source for the textbooks, course materials and other supplies you'll need for success in your classes, labs and seminars. The Campus Store and The Pulse also sells RDC gifts, promotional items and clothing. You can shop for items in person or online, with delivery to your home, office or available for pickup in the Campus Store as one package.  

Cashier's Office is where you can pay fees and tuition, get your iCard (student ID), and ask any questions you may have about parking

Child CareRDC offers a year-round licensed childcare facility that’s secure, fun, stimulating and just minutes away from mom or dad. Plus, we run an on-site (main campus) kindergarten program.

Counselling & Career Centre assists students with a range of services including personal and career counselling, career and employment services and personal skill development.

Disability Resources is committed to ensuring an accessible learning environment for all students, working with you and your instructors to help ensure your success in classes and with exams. 

Fitness Centre - this 30,000 square foot, state-of-the-art facility offers something for every skill level or fitness goal. You will have access to a 200m track, squash courts, cardio zones, stretch areas, Olympic platforms, spin zone, high performance equipment and a variety of fitness classes. Our Fitness Centre is located in the College's new Gary W. Harris Canada Games Centre/Centre des Jeux du Canada Gary W. Harris.

Flexible Learning team connects our learners taking courses online or off-campus to College resources and services.

Food on Campus - there are many choices for food services at RDC's main campus, including favourites such as Subway, Tim Hortons and Starbucks. We're excited to welcome new food establishments in the Gary W. Harris Canada Games Centre, offering additional food choices during the day or during home games as our fans cheer on RDC's Kings and Queens. Students who attend our downtown campus, home of RDC's Donald School of Business, can enjoy snacks or full meals at a variety of cafes, coffee shops and restaurants in the heart of our city. 

Gary W. Harris Canada Games Centre houses classrooms, labs and other facilities accessible for our students. The Canada Games Centre also houses an ice arena, performance gymnasium, fitness centre, running and sprint tracks, and squash courts available for student and community use. Our championship-winning Athletics teams, RDC's Kings and Queens, are excited to call the Canada Games Centre home. This facility is also one of the host venues when The City of Red Deer hosts the 2019 Canada Winter Games. RDC is very excited about this new facility on our main campus, providing many health and wellness opportunities for you, our students, and all central Albertans. 

Health, Safety and Wellness Centre provides services for all our students to access a variety of confidential medical and nursing services. 

iCard is your multi-purpose student ID card providing you access to check out books or other resources at our Library, as well as to rent athletics and fitness memberships. You can also pre-load money to your iCard to make food purchases at RDC's main campus or to buy texts or other items you need in the Campus Store or The Pulse.

Indigenous Student Services helps facilitate social, academic and cultural supports for First Nations, Métis, Inuit and Non-Status learners at Red Deer College.

IT Service Desk provides students with access to technology and learning resources. RDC has free Wi-fi in all our facilities (called RDC-Open). If you forget your login credentials to access your RDC student account, you can reset your own password, visit the Information Desk at the Library on Main Campus, visit the Information Desk on the 3rd floor of RDC's downtown campus, or send an e mail to ServiceDesk [at] rdc [dot] ab [dot] ca.
Visit the IT Support website TheLoop for Self-Service documents, Student Help, Office 365 help, and to learn more about what IT Services does.

Library Information Common is a combined study and social area. The Library contains individual work spaces, group project rooms, a quite study zone, and is home to RDC’s Makerspace. The Library is open evenings and weekends to assist you in finding resources for your studies, or simply to find a quiet place to relax. 

Makerspace, located on the second floor of RDC's Library, is a place to learn through exploration, innovation, and creation. Use high-tech and low-tech maker equipment, and access materials and machinery required to complete do-it-yourself projects by yourself or to collaborate with other makers. 

NOVA Chemicals Learning Common (located near the east end of RDC's main campus) provides an open space for our students to gather and study. RDC's Testing Services is also located in this space. 

Office of the Registrar is where you can register for courses, add/drop courses, cancel your enrollment, request transcripts and change your program of study, if you wish.

Parking and Alternative Transportation - there are many options you can use to get to RDC: drive, carpool, bus or cycle. RDC has parking lots in all parts of our main campus. While you must pay for parking during weekdays, we're pleased to provide free parking on RDC's main campus on evenings and weekends. Students attending our downtown campus, home of the Donald School of Business, have access to various parking options in downtown Red Deer, too.  You can purchase a parking pass online - but please feel free to contact the parking [at] rdc [dot] ab [dot] ca (Cashier's Office) if you have any questions. 

Print Centre is your on-campus print shop (located on main campus, Room 800). We provide a variety of print services to our students, staff and community, to help make your papers, assignments and class projects look their best for you to present them.

Serenity Zone is located on the second floor of main campus (Room 2400) as a quiet place for College students, staff, instructors and visitors to visit. You may go by yourself or in a group for prayer, meditation and quiet reflection.

Student Ambassador Leadership Program is fantastic for anyone interested in developing your personal and professional leadership skills. This program fosters leadership, community mindedness and volunteerism among RDC students.

Students’ Association advocates for you, and all RDC students. They provide many opportunities to get involved, volunteer and experience all that the College has to offer. Participate in a variety of events that your Students' Association hosts throughout the year. They also sell bus passes, and run The Lift (convenience store on main campus) and the FarSide Bar & Grill, providing a variety of tasty food options and a great place to connect with your friends before or after your classes. 

Student Connect Centre is your one-stop-shop for information about financial support and resources, to answer questions you may have as you consider RDC as your post-secondary institution of choice, or throughout your education to provide academic advising about courses and registration, as well as mentorship.

Student Groups are a great way for you to get involved at RDC and to meet people with similar interests or within your same program. RDC has many student groups, coordinated by the Students' Association

Testing Services provides a variety of exam and invigilation services, including RDC Entrance and Challenge tests, CBAT apprenticeship testing, services for students requiring accommodations. We also provide supervision or invigilation services for individuals who require testing in Red Deer from other post-secondary institutions or other external organizations.